Describe the different types of customers and why this information is important in determining customers’ needs.
Discussion Instructions (Initial Post is Require before “Viewing” Peer Posts): You are required to submit a substantial response. A substantial response is one that stays on topic and fully addresses the assignment in a clear, concise, and meaningful manner. Substantial Content refers to providing relevant content toward the actual topic of the discussions. This includes quality input, questions and information in your discussion posts and responses to peers.
The deliverable length of initial posting must be at least 150 words. After the initial posting, students are required to respond to at least two (2) peers responses. Peer responses must be at least 50 words for each response, in order to receive full credit. Discussions must be the students original thoughts based on the topics from the “Open Educational Resource” (OER) Course Textbook and/or other referenced sources. Direct quotes from references must be less than 10 words. Please review postings for sentence structure, grammar and punctuation errors.
Plagiarized discussions will result in a “0” for the submission of this assignment.
Late submissions are not accepted for discussions.
All assignment(s) derive from the OER Textbook. For academic purposes, at least 1 APA formatted reference is required pertaining to the topic(s).
Types of Customers Assignment Help
Beginning of the Social Person Theories
As we begin to examine the social person era, we turn our focus to including the ‘people’ aspect into management theories a bit more explicitly. I’m also going to be giving you a bit less guidance, and just giving you a few theories / topics instead of a lengthy list of topics and authors. This week’s list include:
- The Hawthorne Studies (illumination study, relay-assembly test room study, bank-wiring observation room)
- Human relations and human collaboration
- Human relations Leadership
- Organization Integration (conflict resolution, power and authority, leadership / executives, formal organizational structures)
- People and Organizations (motivation, job enrichment / enlargement, participatory decision making, macro- and micro- views of people and organizations)
The Hawthorne Studies really started this movement and there is a lot of work that stemmed from those studies. Prepare a one page summary of the article you found and post it to the discussion forum. APA 7TH FORMAT
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